I paid but see no coins
Most payments are credited within a minute; a check also catches any payment the confirmation missed.
- Refresh the page and open the coin bag.
- Check the order on the Billing page.
- If it is still pending after 24 hours, contact support with your order reference.
What to expect
You are never charged twice for the same order.
If this did not work
Contact support with the order reference.
Related guides
Last updated 7 October 2026